"We are also trained in customer service to handle difficult situations at the front desk."
"...exposed to the different roles and responsibilities such as waitress, host and manager. This helps me gain lots of exposure and it definitely boosts up my confidence level... I enjoy this program very much."
"We work as a team to prepare a three-course meal for our western fine-dining restaurant."
"My classmates are from different countries such as China, India, Mongolia and many others.... The staff are very friendly and I feel like I am in a big family."
"Each group of student have a mentor who will guide students ...if they have problems, the mentor will help the students to solve the problems. It is good that the school really thinks about the students and I am proud to be part of the school."
"Apart from studies, the school also organises activities like painting and teambuilding programs. This will definitely help me become a team player in the hotel industry."
"We emphasize on grooming, discipline, punctuality and professionalism."
"At SHRM, we meets experts from various hotels... the group director of human resources from the Shangrila Hotel."
"I am confident that I will have a great and promising career in the hospitality industry."
